When should I hire a plumber?

It is advisable to hire a plumber in the following situations: Plumbing emergencies: If you experience a burst pipe, severe leaks, a sewage backup, or any other urgent plumbing issue, it is important to call a plumber immediately. Plumbing emergencies require immediate attention to prevent further damage. Remodeling or construction: When renovating a kitchen, bathroom, or any part of your property that involves plumbing, hiring a plumber is essential. They can ensure proper plumbing connections, install new fixtures, and ensure compliance with building codes. Plumbing inspections: If you are buying or selling a property, it is recommended to have a plumber conduct a plumbing inspection. They can identify any existing or potential plumbing problems, assess the condition of the plumbing system, and provide a detailed report. Important information: - Plumbers should be hired during plumbing emergencies. - They are essential for plumbing work during remodeling or construction. - A plumber's inspection is important when buying or selling a property.

What Causes My Bathroom Sink To Smell?

Do the mysterious smell from your bathroom sink linger for days, and you just can’t seem to figure out why? Don’t worry; we will help you De – Stink your bathroom! We’ll look at some common causes of bad smells in sinks, how to identify them, and what actions you can take to address the issue. So let’s get started on solving this smelly mystery! Whether it’s due to an old pipe or something more serious, we’ll help you figure out why your bathroom sink smells and what to do about it. You don’t have to feel embarrassed anymore – let’s get that smell gone so you can go back into your bathroom without the smell from the drains Common Causes Of An Unpleasant Odour The smelly bathroom sink is enough to make anyone turn away and plug their nose! But what’s causing that awful odour? Well, it could be a few different things. Here are some common causes of an unpleasant smell in the bathroom sink. Bacteria buildup: Over time, bacteria can accumulate in the sink drain, especially if the sink isn’t used frequently or if there’s a blockage that prevents water from flowing through the drain. These bacteria can produce a sulfuric or sewage-like smell. Dry drains: A sink or shower, that has not been used for an extended period of time and has lost the water seal in the P-trap. The P-trap is a curved pipe underneath the fixture that holds a small amount of water to prevent sewer gases from entering the building. When the water in the P-trap evaporates or drains out, it leaves an open path for sewer gases to escape into the building. These gases can produce an unpleasant odor commonly referred to as a “sewer smell” or “rotten egg smell.” To eliminate the smell, simply run water down the drain. If the smell persists, there may be a more significant issue with the plumbing that requires professional attention. Gunk build up: One of the most common culprits is rotting stuff that has gotten trapped in the drain. Hair is the biggest culprit as it gets washed down the drains but becomes snared. Then more hair gets caught to create the perfect place for other stuff to start building up. Think about all the toothpaste, body wash, lotions and liquids that go down the sink and these will start to build up in the trapped hair. Mould and mildew:Another potential cause is mould and mildew growing inside or around your pipes or drain trap. This usually happens when there’s too much moisture present for too long, leading to the growth of these gross fungi. Clogged drain: A clogged drain can cause water to accumulate in the sink trap, which can lead to unpleasant odours. This is because standing water can provide a breeding ground for bacteria. So, how do you get rid of this funky smell coming from your bathroom sink? The best way is to clean out any clogged areas and make sure you’re regularly running hot water down the drain to keep things flowing freely. If that doesn’t work, then it may be time to call a plumber for help with a more serious problem like a broken pipe or blocked sewage line – something that’s best left to a professional! How To Determine The Source Of The Smell Now that you know some of the common causes of a smelly bathroom sink, it’s time to investigate further and determine the precise source of your specific odour. Here are five ways to identify the source of the smell: hair clogging drain • Check for a hair clog: Can you hook out hair? or around the drain trap. If you can see something, use a hook to remove it. • Inspect the stopper: Sometimes, an unpleasant smell can come from residue that builds up on the stopper in your sink. Take off the stopper and clean it thoroughly with soap and water. • Test with baking soda: Down the drain, pour a cup each of baking soda as well as white vinegar to test if a buildup of grease or other residue is the source of the odour. Let this sit for 5 minutes before running hot water down the drain again. • Contact a plumber: If you’ve exhausted all other options, it may be time to call in professional help! A plumber can diagnose any serious problems with your pipes that could be causing an unpleasant odour in your bathroom sink. With these tips in mind, you’ll be able to tackle whatever might be lurking beneath that smelly surface – no need to plug your nose anymore! So don’t let an unpleasant odour ruin your day! Dangers Of DIY Plumbing Fixes Tinkering with your plumbing can be a tempting way to try and save some cash, but it’s not always the best idea. DIY plumbing fixes can actually cause more harm than good if you don’t know what you’re doing – and that means potentially huge repair bills down the line! So before you go ahead and take matters into your own hands, here are some things to consider: The first thing is safety. Plumbing systems involve a lot of different elements that can cause serious injury if handled incorrectly. Without the right knowledge and expertise, even simple fixes could end up being dangerous. And then there’s the potential for damage. It might seem wise to attempt to try and unclog your sink yourself, but without having the proper tools, it could lead to further blockages or leaks in other areas of your home. Plumbmaster Plumbing in action What To Expect During Professional Plumbing Services The best way to handle any plumbing issue is to call a qualified plumber – and it’s actually quite a simple process! Here’s what you can expect once you pick up the phone and make that call: First, your plumber will visit your home and assess the situation. They’ll have all the tools they need to identify any underlying issues – from checking for leaks to running camera inspections and more. Once they’ve determined what needs fixing, your plumber will get to work on the repairs. This could include unclogging drains, replacing fixtures, or even replacing entire pipes if needed. And here are some of the other great benefits you can expect with professional plumbing services: • A solution that lasts: Professional plumbing services give you peace of mind knowing that your issue has been properly addressed. And with quality parts and materials used throughout, you can rest assured that your repairs will last as long as possible. • Quality customer service: Your plumber will be friendly and knowledgeable throughout the whole process, so you don’t have to worry about being left in the dark about anything. Plus, along the way, they will be more than happy to address any queries or worries you may have. • An easier fix than DIY: Trying to tackle a plumbing project on your own can be time-consuming – not to mention stressful! But when it comes time for repairs, hiring a professional takes all the hassle out of it so you can get back to your day-to-day life faster. So calling in a professional plumber doesn’t have to be intimidating or overwhelming! With their experience and expertise on hand, your bathroom sink woes will soon be a thing of the past – leaving nothing but sweet-smelling air in its wake! Plumbmaster Plumbers Are Your Local Hills District Plumbers We at have the expertise and knowledge to find and fix leaks in stinky bathroom sinks. Our team is reliable and skilled in all the plumbing work in The Hills District. So, call out our plumbers for any plumbing issues. Get in touch today!

How Do I Know If My Sewer Pipe Is Blocked?

We’ve all been there, you’re washing the dishes, and the water just doesn’t seem to be draining as quickly as it should. Or perhaps you’ve started to notice an unpleasant smell from your drains. Don’t ignore these signs, as they could be hinting at a blocked sewer pipe. And trust us; you’d rather spot these red flags sooner rather than later. The good news is we’re here to give you the lowdown on what to look out for. In this article, we’re going to guide you through the telltale signs of a blocked sewer pipe. We’ll cover everything from slow drainage to unusual noises and, yes, even those foul odours. You’ll learn how to spot these issues quickly and take action before they cause more damage. blocked sink Signs of a Blocked Sewer Pipe You might notice your drains are taking a little longer to empty, or you might get a whiff of a bad smell coming from your sinks. These are some of the common signs that something is off with your plumbing. You could even be finding it hard to flush the toilet, with the water level in your toilet bowl not going down as it should. If you ignore these signs, you might end up with a bigger issue like extensive damage to your sewer pipe. You might also notice that your backyard has become a bit of a swamp, with wastewater surfacing on your property. It’s definitely not the kind of issue you want in your backyard. It’s crucial to pay attention to these early warnings. More often than not, these sewer blockages are caused by tree roots, cooking grease, paper towels, or non-flushable sanitary items caught up in your sewer pipe. Remember, the sooner you catch these issues, the easier and less costly they’ll be to fix. So, keep an eye out, folks, because prevention is always better than a cure when it comes to blocked sewer pipes. Remember, the sooner you catch these issues, the easier and less costly they’ll be to fix. Frequent and Persistent Blockages: One of the first signs that your pipes may need relining is the occurrence of frequent and persistent blockages. If you find yourself dealing with recurring clogs despite attempts to clear them with traditional methods like plungers or drain cleaners, it could be an indication of underlying pipe damage. Older pipes are particularly susceptible to cracks and fractures that can result in blockages due to the accumulation of debris. If the cracks are minor, an older pipe can be saved with pipe relining. The pipe will be cleared out and the damaged area fixed to stop the repeated clogs happening. Slow Draining: Does water take a long time to disappear down the drain? If your sink, shower, or bathtub is exhibiting sluggish drainage, it could be a red flag indicating pipe damage. Normal drainage is swift, and the water level in your sinks or showers should go down almost immediately. But if you’re experiencing slow drainage, it might mean that your sewer pipe is has the starting of a clog. Cracks or fractures in the pipes can obstruct the smooth flow of water, causing it to back up and drain slowly. Gurgling Sounds: These noises often occur when there’s a blockage or damage in the pipes, causing air to get trapped and create those peculiar sounds. It’s a sign that something is amiss in the plumbing realm. Toilet Bubbling is also a sign of a potential toilet blockage. Bathroom Drains: Foul Odours from Drains If you notice a persistently foul smell wafting from your drains, it’s a strong sign that your sewer pipe might be blocked. The smells are a result of blockages that prevent wastewater from properly flowing away, causing it to sit and stagnate. In some cases, you might notice these smells even before you see issues with your drains. So don’t just brush it off as a one-off event. So if you’re picking up foul odours from your drains, it’s time to consult a licensed plumber. After all, it’s always better to be safe than sorry, right? DIY Drain Cleaning Techniques When faced with a clogged drain, it’s natural to want to take matters into your own hands. After all, who wants to deal with the inconvenience and expense of calling in a plumber is you can sort the problem out yourself? Luckily, there are a few do-it-yourself drain cleaning techniques that you can try before calling in a plumber and these can be effective methods that you can use to tackle a small blockage Boiling Water Pouring boiling water down your drains is a great way to maintain a drain that can have grease or soap scum build up. To try this method, Boil kettle of water. Carefully pour the boiling water down the drain in a slow and steady stream. Repeat this process a few times, allowing the hot water to work its magic between each pour. This method may not be work for all clogs. If it does not resolve the clog you will need to try another method. Also note that too much boiling water poured down PVC pipes can soften the pipes. You can do this as a monthly maintenance and it is great for kitchen sinks where fat and oil can easily build up. Baking Soda and Vinegar Another popular and effective DIY drain cleaning technique involves the use of baking soda and vinegar. These two household staples, when combined, create a powerful foaming reaction that can help break down stubborn blockages. To begin, pour a cup of baking soda down the drain. Next, follow it up with a cup of vinegar. The mixture will fizz and bubble, which is a good sign that it’s working. Allow the mixture to sit for about 30 minutes, then flush the drain with hot water. This method is particularly useful for clearing minor clogs and or neutralizing bad smells Plungers Every home should have a plunger. They are inexpensive to buy and work well for small blockages. You can use them in the toilet, sinks and the shower. You may want to purchase a couple so you have a separate toilet plunger and a separate sink plunger. If the plunger does not clear it OR you are having to use the plunger often to get the drain moving, you will need to call a plumber. Multiple Drains Draining Slowly Having multiple fixtures draining slowly is a strong indicator that there’s a blockage in your main sewer pipe. DIY methods are going to work. It’s more complex than unclogging a kitchen sink with a plunger. You will need to call in a emergency plumber to investigate further. They’ve got the right tools, like cctv cameras to pinpoint where the blockage is, what is causing it and how to fix it. You don’t want to wait to see if this will resolve it’s self. It will only get worse and you will end up You don’t want to end up with a fully blocked pipe or a backyard full of raw sewage, or worse, harmful bacteria making its way into your home. That’s a mess no one wants to deal with, not to mention the health risks. So, if you notice that your sink drain, shower drains, or other fixtures are consistently not draining as quickly as they should, don’t ignore them. It’s time to get your sewer pipe checked out by a professional It’s important to act on these signs quickly to prevent more serious damage to your sewer pipe. Steps to Resolve a Blocked Sewer Pipe You will need to get in touch with a drainage plumber. Believe it or not , not all plumbers unblock drains. It requires specialised equipment so you will have to find one who fixes blocked drains. Once you’ve got your qualified plumber on the scene, they’ll likely use a range of tools and techniques to identify and resolve the blockage. This will could include CCTV cameras to pinpoint the problem and then high-pressure water jetting. In some cases pipe relining will also be needed if there is a break in the pipe that is contributing to the blockage.

What services does a plumber provide?

Plumbers offer a wide range of services related to plumbing systems and fixtures. Some of the key services provided by plumbers include: Plumbing repairs: Plumbers are skilled in diagnosing and fixing various plumbing issues. They can repair leaky pipes, dripping faucets, clogged drains, malfunctioning toilets, and other plumbing problems. Plumbing installations: Plumbers handle the installation of new plumbing systems and fixtures. This includes installing sinks, faucets, toilets, showers, water heaters, and other plumbing appliances. Plumbing maintenance: Regular maintenance is crucial for the proper functioning of plumbing systems. Plumbers can perform inspections, clean drains, flush water heaters, and provide preventive maintenance to avoid major issues in the future. Important information: - Plumbers provide repair, installation, and maintenance services for plumbing systems. - They specialize in fixing plumbing issues and installing plumbing fixtures. - Regular maintenance by a plumber helps prevent plumbing problems and ensures optimal performance.

Is Pipe Relining Worth It?

When plumbing issues strike, it can be a homeowner’s worst nightmare. Broken pipes, tree root intrusions, and damaged sewer pipes can disrupt daily life and lead to costly repairs. Traditionally, fixing these problems involved extensive excavation and disruption to the property. However, a revolutionary technique called pipe relining has emerged as an alternative solution in recent years. In this article, we will explore what pipe relining is, its benefits, and whether it’s worth investing in. Let’s dive in! What is Pipe Relining? Pipe relining is an advanced technology that allows plumbers to repair damaged or broken pipes without the need for extensive digging. The pipe is inspected to see where the damaged area is and then it can be patched! The patched area is as strong and durable as new piping. It is not a temporary fix. A felt liner covered in epoxy resin is inserted into the original pipe to create an inner lining. There is no need to remove the original pipe. The resin hardens after the liner is inflated, creating a new pipe inside the old one. This seamless, joint-free liner becomes the new functional pipe, providing a long-lasting and permanent solution to various plumbing issues. pipe relining The Problem of Tree Roots and Broken Pipes In Australia, tree root intrusions are a common cause of damaged pipes. Tree roots seek out moisture, and if they find a tiny crack or gap in your sewer or drain pipes, they will infiltrate the pipe and grow rapidly, causing drain blockages and even pipe breakages. if your home has original terracotta pipes, you would no doubt have experienced trees toot damage in the past. With traditional pipe repair methods, removing tree roots and fixing broken pipes would lead to significant disruption and expense. The entire section would need to be excavated to reach the damaged area. Relining pipes, however, addresses this issue efficiently and it is a permanent repair. Benefits of Pipe Relining Minimal Disruption One of the main reasons the pipe relining process is gaining popularity among Australian homeowners is its minimal disruption to the property. Unlike traditional methods that require excavating large trenches, it only requires access points for the insertion of the liner. This means less damage to lawns, gardens, and hardscapes, resulting in a cleaner and less intrusive repair process. Cost-Effectiveness While the initial cost of pipe relining may seem higher than traditional methods, it offers long-term cost savings. With traditional pipe repairs, it involved excavation and property owners often faced additional expenses for restoring landscaping and repairing structures affected by excavation. Pipe relining eliminates these expenses, making it a financially viable choice in the long run. Faster Repair Times Pipe relining takes significantly less time than traditional repairs. Once the epoxy resin cures, which usually takes a few hours, the new liner is ready for use. This quick turnaround time means less inconvenience for homeowners and allows them to get back to their regular routines promptly. Durability and Longevity Pipe relining solutions are highly durable and long-lasting. The epoxy resin technology used to create the new pipe is resistant to corrosion and chemical damage, making it the best choice for both residential and commercial properties. The new liner will last as long as a new pipe and can last for decades, providing peace of mind to homeowners. How Pipe Relining Works The process involves several essential steps: Inspection and Cleaning Before beginning the process, a thorough inspection of the pipes is conducted using specialised equipment like high-tech cameras to identify the issues accurately. Any debris, tree roots, or other obstructions are removed using high-pressure water jets to ensure a clean and smooth surface. Pipe Liner Insertion A specially designed liner coated with epoxy resin is inserted into the pipe through access points. The liner is then inflated, ensuring it adheres tightly to the original pipe’s inner walls. Curing The epoxy resin requires some time to harden and cure. During this stage, the resin transforms into a robust and seamless new pipe within the old one. Final Inspection Once the resin has cured, another camera inspection is conducted to verify the success of the relining process. This entire process ensures that the new pipe is free from defects and ready for use.

Average Water Bills in Hills District 2023 – 2024

Getting your water bill can be a shock
It is important to understand what you can control and what you cannot control
Part of your bill is made up of fixed charges and these cannot be changed unless you move into a unit or an apartment

The fixed charges are :

Water Service ( This is the connection to your home)
Stormwater Service – this is the water that runs off your roof or property and it goes into the gutters and into creeks and streams. it is vital that chemicals are never put into the stormwater system
Waste Water/Sewerage -This is water that has come into contact with humans. Your kitchen sink, toilet, shower, hand basins and it goes to be treated at a sewerage plant.

The variable charge is your actual water usage and this is what you can control!

Average Water Bills For The Hills District

Most of greater Sydney, including the inner regional area, use Sydney Water, including residential properties in the Hills Council and Hawkesbury Council areas.

One kilolitre is equal to 1,000 litres of water, or one cubic metre of water (1m³).
According to Sydney Water, a single person uses about 200 litres of water a day

The average water bill across NSW (per quarter) is $200, including service charges.

Understanding your water bill

The summary at the top of the first page will show your last bill total and the amount paid to date as well as the total for your new bill.

In the details, each of the fixed charges will be listed with their individual prices for that quarter: Water service, Wastewater (sewerage) service and Stormwater (if applicable).

Next is your water usage costs. These may be broken across multiple instances if there were different rates of water charge applied in the billing period. For example, 60 days at $2.35 rate and 30 days at $3.18.

Most bills also show a comparison to how much water you used daily compared to previous bills.
The back of the bill shows the meter reading that was taken. You can check this against the meter on your property if you have any doubts.

Current water price in the Hills District

The first part is the fixed charges for supplying the service (drinking water supply, wastewater removal and stormwater maintenance). The second is the water that you use.

Fixed charges on your bill

The service charges are fixed and are applied each quarter to all houses, flats, strata units and dual occupancies in the Hills suburbs. These costs are calculated using a daily rate, regardless of how much water you consume.
The daily rate means that the total bill might look different from quarter to quarter as they won’t have the exact same number of days, i.e. some quarters might be 90 days while others are 91 or 92.

Fixed: Water service charge

This is the fixed charge you pay for your connection to our water supply.
Drinking water charge

Charge for drinking water	2022–23 charge	2023–24 charge^
If you have a meter	$14.12 a quarter	$17.83 a quarter
If you don’t have a meter	$127.55 a quarter	$138.97* a quarter

^ The 2023–24 charges include a maximum of $6.43 each quarter to recover additional costs from the Sydney Desalination Plant operating from April 2022 to March 2023.
* If dam levels for Greater Sydney drop below 60%, the unmetered charge will increase to $181.62 until dam levels are back over 70%.

Wastewater (sewerage) service charge

You pay a fixed charge for your connection to our wastewater system.

This charge is made up of 3 parts:

The cost to operate and maintain our wastewater network.
A deemed charge for usage, which covers the transport and treatment of your wastewater.
An amount to fund projects, specifically Refresh Vaucluse and Diamond Bay.

Charge for	2022–23 charge	2023–24 charge
Your wastewater (sewerage) service	$146.06 a quarter	$155.46 a quarter

Fixed: Storm water service charge

Charge for stormwater service	2022–23 charge	2023–24 charge
If you live in a unit or low impact	$6.64 a quarter	$7.09 a quarter
If you live in a house	$20.78 a quarter	$22.17 a quarter

If you live in a stormwater service area and have your own stormwater catchment systems (rainwater tanks), you may be eligible for a discount.

If You Live In Rouse Hill

The Rouse Hill area has 2 different water charges due to a complete water cycle management program To see if your property is in the Rouse Hill stormwater charging area, refer to Sydney water stormwater catchment map.

Stormwater drainage charge for Rouse Hill

This fixed charge is to cover the cost of managing bush regeneration, weed control and trash racks on this purchased land. It helps us to maintain the waterways and wetlands used to drain stormwater.

Charge for	2022–23 charge	2023–24 charge
Your stormwater drainage	$35.88 a quarter	$36.42 a quarter

Variable: Drinking water charge

Charge for	2022–23 charge	2023–24 charge
Your water usage	$2.50 a kilolitre	$2.67 a kilolitre^

^ If dam levels for Greater Sydney drop below 60%, the water usage charge will increase to $3.61 a kilolitre until dam levels are back over 70%.

How to save money on your water bill

Paying attention to your water bill and being aware of your water usage can really help motivate you to reduce water consumption in your home and decrease your bills. There are also several ways you can control the amount of water you use in your home:

Fix Dripping Taps and Leaking Pipes

Leaking taps and leaking showers can add up to hundreds of litres of water over time.
Often when pipe leaks are outside of the home and it can be really difficult to know if there is a leak and where the leak is situated.

There are several signs that can indicate you have a leaking pipe in your garden.

Here are some common signs to look out for:

Wet patches: If you notice wet or soggy patches in your garden, especially when it hasn’t rained, it could be a sign of a leaking pipe underground. These patches may be soft to the touch and may have a foul odor.
High Water Bill: If your water bill suddenly increases for no apparent reason, it could be a sign of a leaking pipe. A leaking pipe can waste a significant amount of water, which can increase your water usage and result in a higher bill.
Reduced Water Pressure: If you notice a decrease in water pressure in your home, it could be a sign of a leaking pipe. A leaking pipe can cause water to leak out before it reaches your home, resulting in reduced water pressure.
Hissing or Running Water Sounds: If you hear hissing or running water sounds when all your taps and appliances are turned off, it could be a sign of a leaking pipe.

If you notice any of these signs, it’s important to take action and investigate the issue further.
A leaking pipe can waste a significant amount of water, cause damage to your property, and result in costly repairs if left unchecked. It’s best to contact a licensed plumber to inspect your garden and identify the source of the leak.
We can use specialised equipment to detect leaks underground and provide a solution to fix the leak, whether it requires a repair or replacement of the affected pipe.
By doing Pipe Relining, you can stop the leak and avoid the major expense of new pipes being laid.

Shorten showers

It sounds obvious but time does fly when you are relaxing under the shower and many people use showering as a way to de stress and take time out.
Showers take up a big portion of your home water use (as much as 17%). Try to cut back to 3-5 minutes of shower time. You can set a timer to help keep track.

Fix Leaking Or Dripping taps

Sounds obvious, but many people ignore a dripping tap until it gets worse and becomes a stream of water, or they see their water bill and want to try and save costs.
see more about tap repairs here

Switch to high efficiency

If your home is a little older you are probably wasting water through inefficient set-ups. Showerheads, flow regulators and toilets are just some of the areas you can improve your water efficiency by replacing old for new.

Modern showerheads can save as much as 500 litres of water per shower compared to those made prior to 1992. With that amount of saving you will quickly see your money back and the savings come in.

Water flow regulators (or tap aerators) fluff up running water with air, so the volume feels the same to touch, but is actually reduced. As well as limiting the amount of water flowing through the tap, it also heats more effectively so you’ll save on your power bills too.

Low-flow toilets get the same job done with only a dash of water. The new and improved models are worth having, especially if you are already If you are considering an upgrade.

Be smart about watering

Install a water tank and use collected rain water from your roof. Plumbmaster plumbing can install a rainwater tank and set up a watering system for you.
Water your garden when it’s cool. If it’s hot outside you will be losing a lot of water to evaporation, it won’t get down to the roots where it’s needed. Water in the evenings and early mornings.
If you have watering systems on a timer you can set it to water overnight and know your lawn will

Who sets Sydney’s water price?

Because the greater NSW region has only one water provider to choose from (Sydney Water), a regulatory body has been enlisted to keep costs fair.

The Independent Pricing and Regulatory Tribunal (IPART) is a state government regulator of water utilities. Every four years they review and set the maximum prices that Sydney Water can charge for drinking water, wastewater, recycled water, and stormwater services.

IPART also keep an eye on dam levels, water consumption rates and water delivery systems to find a neat balance between the supplier needing to cover the cost of maintenance and equipment and the community’s needs and expectations for water provision.

IPART also accepts a share in the responsibility of putting strategies in place for long-term climate change risk management, to protect water supplies and have a positive impact on conservative water use.

Flexible water price

Flexible water prices have been designed in response to rapidly falling dam levels during drought conditions. The flexible prices rise and fall depending on the amount of water available in dams.

Under the flexible price system, the price of water per kiloliter will increase if dam levels become critical (60% capacity or less). These inflated prices will stay in place until the dam water levels rise above 70%.

For most households, this is good news. To keep these increased water costs achievable, IPART has reduced the fixed price charge on all services (water supply, sewerage removal and stormwater flow). It is predicted that most Sydney Water customers will see a reduction in their average water bills, to the tune of around 7% or $80 a year.

Households that continue to save water can still see significantly reduced water bills, even in drought conditions.

Water Conservation

By being conscious of our water use we can tap into the cost-saving benefits of flexible water prices and also work to reduce the amount of water we use in our homes.
If you have any concerns or would like help looking after your home water use and supply, Plumbmaster is your qualified, licensed plumber in the Hills District.

Our natural resources are under pressure. Greater Sydney’s growing population and the strain of extreme weather conditions, like drought and bushfire threat, have prioritised sustainability measures from government bodies and consumers alike.

So what does that mean for our water supply and household water bills in the Hills District?

Australia is facing a long dry summer with El Nino back – Higher temperatures and less rainfall

To assist with maintaining conservative use of our natural resources, new water billing rules were introduced that bring much-needed price reductions, as well as water-saving incentives.

As a consumer in the Hills District, we would strongly encourage you to be aware of your water bill charges as well as your overall water consumption so you can avoid high bills and contribute to saving valuable water.

Average Water Bills in Hills District 2023